Dashboard

Total Orders

+12.5%

24,589

this month

Active Restaurants

+8.2%

1,247

Active Drivers

-3.1%

842

on duty

Total Revenue

+15.3%

47,589

this month

Order Fulfillment Rate

94%

Target: 95%

Average Delivery Time

28 mins

Target: 25 mins

Recent Orders

Order ID	Restaurant	Customer	Status	Amount
#12345	Pizza Hub	John Doe	Delivered	$35.99
#12344	Burger King	Jane Smith	In Progress	$24.50
#12343	Sushi Express	Mike Johnson	Cancelled	$52.75

Supply-Demand Ratio

Active Restaurants 85%

Order Demand 92%

Driver Availability 78%

Real-time Order Status

Preparing 458

Out for Delivery 267

Delivered 1,893

Cancelled 42

Peak Hours Analysis

Current Hour High Demand

6PM 7PM 8PM 9PM 10PM 11PM

Marketplace Efficiency Metrics

Average Order Processing

4.2 min

↓ 0.3 min from last week

Driver Assignment Time

1.8 min

↓ 0.2 min from last week

Restaurant Response Time

2.5 min

↑ 0.4 min from last week

Order Acceptance Rate

95.8%

↑ 2.1% from last week

Regional Performance

Region	Orders	Revenue	Growth	Status
North Region	5,842	$52,384	+12.5%	Optimal
South Region	4,273	$38,192	-3.2%	Needs Attention
East Region	6,129	$57,483	+8.7%	Optimal

Active Restaurants

2,847

↑ 12% from last month

Average Order Value

$24.50

↑ 8% from last month

Order Acceptance Rate

95.2%

↓ 2% from last month

Average Prep Time

18.5 min

↓ 1.5 min improvement

Top Performing Restaurants

Restaurant	Orders	Rating	Revenue
Pizza Express	1,245	4.8 ⭐	$28,450
Burger King	1,180	4.6 ⭐	$25,840
Sushi World	980	4.9 ⭐	$22,560

Preparation Time Trends

Fast Food 15 mins

Casual Dining 25 mins

Fine Dining 35 mins

Restaurant Alerts

High Cancellation Rate Alert

Thai Express (ID: #4521) has 15% order cancellation rate in the last hour

Delayed Order Preparation

Burger Hub (ID: #2314) is averaging 10 minutes above normal preparation time

Performance Improvement

Pizza Express (ID: #1234) has reduced average preparation time by 5 minutes

Active Drivers

842

↑ 24 more than yesterday

Average Delivery Time

22 mins

↓ 2 mins improvement

Delivery Success Rate

98.5%

↑ 0.5% from last week

Average Rating

4.8 ⭐

↑ 0.2 from last month

Top Performing Drivers

Driver	Deliveries	Avg Time	Rating
John Smith #DR5421	142	18 mins	4.9 ⭐
Sarah Johnson #DR3856	138	19 mins	4.8 ⭐

Delivery Time Distribution

Under 20 mins 45%

20-30 mins 35%

Over 30 mins 20%

Driver Alerts & Notifications

High Demand Alert

Downtown area showing 25% higher demand. 5 more drivers needed.

Delivery Delay Warning

3 drivers showing consistent delays in South Zone deliveries.

Performance Achievement

10 drivers achieved 100% on-time delivery rate this week.

Active Users

124,582

↑ 12% from last month

Average Order Value

$32.45

↑ 5% from last month

Customer Satisfaction

4.7 ⭐

↑ 0.2 from last month

Repeat Orders

68%

↑ 3% from last month

Order Frequency Distribution

Daily Orders 15%

Weekly Orders 45%

Monthly Orders 40%

Popular Cuisines

Italian 32%

Chinese 28%

Indian 25%

Recent Customer Feedback

Excellent Service ⭐⭐⭐⭐⭐

"The delivery was super quick and the food was still hot. Great experience!"

Good Service ⭐⭐⭐⭐

"Food was good but took a bit longer than expected to arrive."

Needs Improvement ⭐⭐

"Order was incomplete and customer service took time to respond."

Customer Retention Analysis

Loyal Customers

45%

Ordered >10 times

Regular Customers

35%

Ordered 5-10 times

New Customers

20%

Ordered <5 times

Total Revenue

,248,592

↑ 15.2% from last month

Gross Profit

$486,234

↑ 8.5% from last month

Operating Margin

24.8%

↓ 2.1% from last month

Customer Acquisition Cost

$4.82

↓ $0.30 improvement

Cost Distribution

Driver Operations 42%

Restaurant Partnerships 28%

Marketing & Acquisition 18%

Operations & Support 12%

Revenue Streams

Delivery Fees 45%

Commission 35%

Subscription 20%

Unit Economics

Average Order Value

$24.50

+ .20 from last month

Contribution Margin

$4.82

+$0.35 from last month

Customer LTV

$285

+ 5 from last month

Financial Alerts

Margin Improvement

Operating margin in North region improved by 2.5%

CAC Alert

Customer acquisition cost increased by 15% in South region

Active Cities

↑ 4 new this quarter

Service Areas

284

↑ 12 new zones added

Coverage Area

12,458 km²

↑ 8% expansion

Population Reached

24.5M

↑ 1.2M increase

Regional Order Distribution

North Region 32%

South Region 28%

East Region 22%

West Region 18%

Delivery Time by Zone

Urban Core

18 min

Suburban

25 min

Rural

35 min

Service Coverage Analysis

High-Demand Zones

• 45 Urban Areas

• 28 Suburban Areas

• 11 Business Districts

Growing Zones

• 32 Residential Areas

• 15 Tech Parks

• 9 New Developments

Expansion Targets

• 12 Suburban Areas

• 8 Township Areas

• 3 Industrial Zones

Geographic Alerts

High Demand Alert

Downtown area showing 45% surge in orders. Driver shortage detected.

Coverage Gap

South suburban area showing delivery delays. Consider adding more drivers.

New Zone Performance

Tech Park zone showing 25% higher than projected order volume.

Reports & Exports

Generate and download comprehensive marketplace analytics reports

Marketplace Performance

Daily, weekly, monthly analytics

Last generated: Today, 09:45 AM

Format: PDF, CSV, Excel

Restaurant Analytics

Performance metrics by vendor

Last generated: Today, 08:30 AM

Format: PDF, CSV

Delivery Performance

Driver and logistics analysis

Last generated: Yesterday, 11:45 PM

Format: PDF, Excel

Financial Summary

Revenue and cost analysis

Last generated: Today, 07:15 AM

Format: PDF, Excel

Customer Insights

User behavior and trends

Last generated: Today, 06:00 AM

Format: PDF, CSV, Excel

Geographic Analysis

Regional performance data

Last generated: Today, 05:30 AM

Format: PDF, CSV

Scheduled Reports

Report Name	Frequency	Last Run	Next Run	Status
Daily Performance Summary	Daily	Today, 06:00 AM	Tomorrow, 06:00 AM	Active
Weekly Financial Report	Weekly	Mon, 00:00 AM	Next Mon, 00:00 AM	Active
Monthly Analytics Overview	Monthly	01/01/2024	02/01/2024	Active